University of Missouri Health Care offers many options for bill payment.
Online
MU Health Care has recently upgraded our online patient payment service with three ways to pay.
- If you have your statement in front of you, access the online bill payment portal by scanning the QR code on the statement or clicking the “Pay Your Bill Online” button below.
- Notifications of balance due may also be sent via email or text message. You can click the links from the email or text message to be taken directly to your account.
- You can also access bill pay from your personal HEALTHConnect app account, and pay your bills or balance in the app.
If you are unable to pay your bill in full, you can set up a payment plan for yourself and others in your household. Additional information on how to set up a payment plan online can be found here.
For more information, or if you have questions, concerns, or need assistance, please call our customer service team Monday through Friday from 7:30 a.m. to 6 p.m. at 573-882-2765 or toll-free at 833-965-2404.
Online payment options include all major credit and debit cards, HSA/FSA cards and bank account payments.
MU Health Care does not charge patients a merchant or processing fee for card payments.
Clinic Payments
MU Health Care clinics accept major credit and debit cards, Apple Pay, Google Pay and HSA and FSA cards for payments made at the time of your visit.
If you prefer to pay with cash or check, you can make your payment before your appointment at one of our Customer Service locations:
- University Hospital: Patient Accounts, near the main check-in area
- Capital Region Medical Center: Customer Service, near the main check-in area
- Hours: Monday through Friday, 8 a.m. to 5 p.m.
MU Health Care does not charge patients a merchant or processing fee for card payments.
By Mail
Mail your payment with the payment stub to our post office box for processing. Please write the account number in the memo section of a check.
MU Health Care
PO Box 840153
Kansas City, MO 64184-0153
Please do not send cash through the mail or put cash payments in our drop box locations.
Drop Box
Use one of our convenient drop box locations:
- University Physicians Medical Building, 1020 Hitt St, Columbia, first floor near the pharmacy
- Capital Region Medical Center, 1125 Madison St, Jefferson City, near central check-in
By Phone
Pay your bill over the phone using your credit card by calling 573-882-2765 or toll-free at 833-965-2404.
Payment FAQs
Can I pay with cash or check?
Yes. Cash and check payments can be made at our Customer Service locations at University Hospital and Capital Region Medical Center. If you need to make a payment before an appointment, please visit Customer Service during business hours.
Can I pay before my appointment?
Yes. You can make a payment at our Customer Service locations at University Hospital and Capital Region Medical Center before your appointment. Cash, check and card payments are accepted.
Will I be charged a fee for paying by card?
No. MU Health Care does not add a merchant or processing fee to patient payments made by card.
How Do I Interpret My Bill?
Your billing statement will show separate charges for hospital and physician services. Hospital services include facility charges for clinic visits, procedures, hospitalization and testing. Physician services include charges from your doctor and any specialists involved in your care, such as radiologists, pathologists, cardiologists and surgeons.
For example, if you have an X-ray, you may see:
- A hospital charge for use of the equipment and supplies
- A physician charge for the radiologist who interprets the image
For further questions please email or call us at 573-882-2765 or toll-free at 833-965-2404.
Accident and Liability Form
If you received medical services as a result of an accident, you will be required to complete an Accident and Liability Form. We will also need a copy of your accident report, if available. For further questions, please email or call us at 573-884-3300.