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Introduction. Capital
Region Medical Center ("CRMC") has created this Privacy Policy in order
to demonstrate our firm commitment to privacy and to disclose our practices
in gathering, using and disclosing
personal information in connection with this Web site (the "Site"). "Personal
information" is information about a person that includes identifying
information about that person. Although there are links from this Site
to other Web sites, this Privacy Policy applies only to this Site and
not to
Web sites operated by others. For example, if you "click" on
a link to the Web site of one of our sponsors, the "click" takes
you out of our Site. We are not responsible for the content or privacy
practices of other Web sites.
1. Openness. We follow a general policy of openness regarding our privacy
practices. This Privacy Policy sets out the fair information practices that
govern the collection, maintenance, use and disclosure of personal information
regarding visitors who use this Site.
2. Revisions to the Privacy Policy. We may revise this Privacy Policy from
time to time as we add new features or as laws change that may affect our services.
If we make material changes to this Privacy Policy, we will post a new version
number at the beginning of this Privacy Policy, consisting of the date (year,
month and day) the Policy was last revised, so that you will be able to tell
when the Privacy Policy was last changed.
3. Collection of Personal Information. Except as disclosed in this Policy,
we do not collect personal information about visitors to this Site.
a. Web logs. We maintain standard Web logs that record data about all
visitors who use this Site. These logs may contain:
i. The Internet domain from which you access this Site (e.g., aol.com, abc.org).
ii. Your Internet Protocol (IP) address. Your computer is automatically assigned
a number which acts as its IP address when you surf the Internet. Your IP address
is either static (always stays the same) or dynamic (changes from time to time).
A static IP address may be identifiable to you, while a dynamic address is
usually not identifiable.
iii. The type of browser and operating system you use.
iv. The date and time you visited the Site.
v. The pages that you saw on this Site.
vi. The address of the Web site you linked here from.
We use Web log information to help us design our Site, to identify popular
features, and to make the Site more useful for visitors. Web logs are recorded
in sequential files, and we do not normally try to identify individuals from
Web logs or use Web logs to gather information about individuals. However,
we may use Web logs to identify any person attempting to break into or damage
our Site, and we may share Web log information with law enforcement agencies
if we believe that we have evidence of a violation of computer security or
related laws.
b. Internet Cookies. We may place Internet "cookies" on
visitors' computer hard drives. Internet cookies save data about individuals,
such
as their name, user-name and the pages they visit on our Site. When a
visitor with one of our cookies on his or her computer revisits our Site,
we are
able
to recognize that computer and tailor our Site to be more helpful and
efficient for that visitor. Also, cookies help us to provide streamlined
services,
and to document our transactions with visitors to this Site. You may
have software
on your computer that will allow you to decline or deactivate Internet
cookies, but if you do so, some features of this Site may not work properly
for you.
c. Visitor /Customer Requests for Information. If
you ask a question or make a request through this Web site, we may save
your message and our response
for awhile. We may also use this information, and any information you
give to us in response to a survey on the Site, to send you information
about newsletters
offered by CRMC; promotional events and upcoming programs at CRMC;
additional surveys; and notices of enhancements to our hospital services.
4. Access, Correction,
Deletion and Data Integrity. Requests to access, correct
or delete personal information may be submitted using our contact information
from Section 8 of this Policy. Please note that we do not consider Web
log information to be personal information. Also, we may not be able
to delete
or revise information about you that we have relied upon to provide services
to you, or that we are legally required to maintain.
5. Use and Disclosure of Personal Information. We do not sell or rent personal
information about visitors to this Site. We do not use or disclose personal
information obtained through this Site except as expressly described in this
Policy.
a. Uses. We use information obtained from weblogs,
cookies and visitor requests for the purposes described in Section
3 of this Policy. We also
use personal
information obtained from this Site to respond to requests, improve
our services, demonstrate the quality of our services to our auditors
and
government agencies
that have oversight of CRMC, and for the additional purposes
described in subsection "b" below.
b. Disclosures. CRMC may disclose personal information to any person
performing audit, legal, operational or other services for CRMC. Whenever
possible, CRMC will require any recipient of personal information for
these purposes to agree in writing to use the information only for the purpose
for which it was disclosed and to destroy or return it when no longer needed
for that purpose.
We may disclose personal information when required to do so by a subpoena,
court order, or search warrant. Except when deemed by CRMC to be infeasible,
CRMC will notify the individual of a subpoena, court order or search
warrant for the individual's information, by e-mail using the e-mail address
(if any) that the individual provided to CRMC.
CRMC may disclose personal information as it deems appropriate to
protect the safety of an individual or for an investigation related to public
safety or to report an activity that appears to be in violation of law.
CRMC may disclose personal information to protect the security and
reliability of this Web site and of CRMC, and to take precautions against
liability.
CRMC may disclose personal information to any successor in interest
(any company or organization that purchases or otherwise takes over CRMC's
assets).
6. Security. CRMC
protects the personal information it has collected from this Site by using
industry standard security precautions against loss
and unauthorized access, destruction, use, modification or disclosure of
that information. CRMC complies with the security safeguards detailed in
its computer security policies and procedures, and routinely monitors that
compliance. When credit card information and other financial information
is
transmitted over the Internet we use industry standard, SSL (secure socket
layer) encryption to protect that information.
7. Children. CRMC
does not intend to collect personal information from children under age
18. The Web Site's services are directed at adults,
and therefore this site is intended for use by adults only. No information
should be submitted to or posted on this web site by users under 18.
8. Questions, Complaints
or Requests to Change Information. If at any time
you wish to contact us with a question or complaint or to exercise any
of the rights set out in this Privacy Policy, or if you want to change
any information
collected by us, you may do so by contacting us by e-mail, telephone, fax,
or U.S. Mail, using the information below:
Amy Berendzen
Director, Marketing & Public Relations
1125 Madison Street
Jefferson City, MO 65102
Phone: (573) 632-5000
Fax: (573) 632-5880
E-mail: aberendzen@mail.crmc.org
