Quality Initiatives

At CRMC, we are committed to providing safe healthcare to our patients. Everyone plays an important role – the doctors, nurses, technicians, you and your family. This section provides information about our efforts to create safer systems and improved patient outcomes.

• Quality reports - Our results  (pdf)
• Keeping patients safe – What we are doing
• What you can do as a patient – Speak up
• What you can expect during your hospital stay
• How we help prevent the spread of infections
• What you can do to prevent infection
• Fall prevention tips
• Our patient stories
• Patient satisfaction information
• For more information

We undergo a rigorous evaluation process for quality and safety and are accredited by The Joint Commission and Healthcare Facilities Accreditation Program (HFAP). These organizations set the standards by which healthcare delivery systems are measured. CRMC’s focus is on exceeding the patient safety standards these organizations have identified. These include improvements in the accuracy of patient information, safety of high-alert medications, prevention of infections and improving the effectiveness of communication between caregivers.

Patient safety is one of the nation’s most pressing healthcare challenges. Government agencies, purchasers of group healthcare, and healthcare providers are working together to make the healthcare system safer for all. To that end:

1. We continually look for ways to improve processes to ensure the highest level of safety and to ensure very good care
2. We are interested in learning from patients how we might improve
3. We continually review the literature for research on the latest information regarding evidence based medicine and the most current effective treatments