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What You Can Do as a Patient

The single most important thing you can do to ensure very good care and prevent medical errors is to be an active partner in your own healthcare.  This means getting involved in your care and asking questions to your healthcare providers. We want your experience at Capital Region to be very good, you can help us in this process by telling us what very good care is to you!  Here are some items that will help ensure very good care.

    • Keep a current list of your medications
    • Make sure you get your test results
    • Make sure you understand your test results
    • Speak up, be an active participant in your care
    • If you have concerns about patient care or safety in the hospital please contact hospital administration at 573-632-5000 or efarnsworth@mail.crmc.org

If concerns are not addressed by the hospital then contact Joint Commission’s office of Quality Monitoring at 1-800-994-6610 or complaint@jcaho.org