EAP for Employees and Families

Staff Members
Behavioral Health
What to expect from EAP counseling
Myths and misconceptions about EAP counseling
Your rights and responsibilities
EAP Facts
EAP for Employers and Managers
EAP as a Management Tool
EAP Resources for Managers
FrontLine Supervisor: Questions and Answers
EAP for Employees and Families
Top 10 Reasons to Establish an EAP
List of EAP Corporate Clients
Self-Help Links
Location and map
Contact Us
The Employee Assistance Program (EAP) at Capital Region Medical Center is a counseling and referral service, designed to help you with your personal, job or family problems. The EAP is staffed by a team of qualified mental health professionals. As a benefit from your employer, the services are free and completely confidential.

CRMC's trained counselors are prepared to assist you with most issues or problems that can affect your work performance or personal health. Some of the most common concerns brought to the EAP include:

  • Depression
  • Anxiety
  • Stress
  • Family problems
  • Marital/couple issues
  • Alcohol/drug abuse
  • Job-related problems
  • Children concerns
  • Legal/financial difficulties

Employees and families of EAP-member organizations receive:

  • 24-hour, 7-day per week hotline
  • Toll-free telephone access
  • Face-to-face assessments and short-term counseling (typically, up to six free sessions per year)
  • Referral to quality, cost-effective resources within the community for legal and financial services, as well as other types of assistance
  • Follow-up and case management services
  • Annual employee orientations
  • Educational programs on wellness issues
  • Critical incident stress debriefings for issues such as death of an employee, medical emergencies, natural disasters, and violence in the workplace
  • Ongoing educational materials on a variety of wellness issues

EAP Fees

There is no cost to employees who receive counseling and other services provided by the EAP counselor. This service is paid for by your employer, assuming your company or organization participates in the program. If additional outside treatment or professional services are needed, the costs are your responsibility, if not covered by your insurance.