EAP for Employers and Managers

Staff Members
Behavioral Health
What to expect from EAP counseling
Myths and misconceptions about EAP counseling
Your rights and responsibilities
EAP Facts
EAP for Employers and Managers
EAP as a Management Tool
EAP Resources for Managers
FrontLine Supervisor: Questions and Answers
EAP for Employees and Families
Top 10 Reasons to Establish an EAP
Self-Help Links
List of EAP Corporate Clients
Location and map
Contact Us

Why choose Capital Region Medical Center's DIRECTION: EAP?

  • DIRECTION: EAP is the leading provider of EAP services in the Jefferson City area.
  • We partner with a variety of businesses, schools, associations and governmental organizations within the Mid-Missouri community.
  • Approximately 4,000 employees are covered through EAP clients.
  • Capital Region Medical Center has offered EAP service since 1976.
  • DIRECTION: EAP is part of a much larger picture, which includes Capital Region Medical Center, the University of Missouri Health Care system and Capital Region Corporate Health offers a Worker's Compensation Management Program; a Work Injury Rehabilitation Program, Health & Wellness Screening Programs; Drug Screening programs; and more.
  • CRMC clinicians represent a comprehensive variety of specialty areas.
  • CRMC's EAP can be accessed immediately at any time.
  • All it takes to set up an appointment or talk with an EAP counselor is a phone call.

Cost of Services

Given the average cost of termination, recruitment, hiring and training of new employees, if the EAP saves just one job per year, it will typically pay for itself.

EAP fees:

  • Prices are based on a specified fee per employee per year
  • One price covers all services and materials
  • Special discounts are available for small businesses
  • Billing is submitted on a quarterly basis
  • Quotes are available

EAP services for your employees and their family members:

  • 24-hour, 7-day per week hotline
  • Toll-free telephone access
  • Face-to-face assessments and short-term counseling (typically, up to six free sessions per year)
  • Referral to quality, cost-effective resources within the community for legal and financial services, as well as other types of assistance
  • Follow-up and case management services
  • Annual Employee orientations
  • Educational programs on wellness issues
  • Critical incident stress debriefings for issues such as death of an employee, medical emergencies, natural disasters, and violence in the workplace


For more information or to receive a price quote for services, call (573) 636-8255 or e-mail Ann Pollock at