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EAP as a Management Tool

Staff Members
Psychology/Counseling
Behavioral Health
What to expect from EAP counseling
Myths and misconceptions about EAP counseling
Your rights and responsibilities
Confidentiality
EAP Facts
EAP for Employers and Managers
EAP as a Management Tool
EAP Resources for Managers
FrontLine Supervisor: Questions and Answers
EAP for Employees and Families
Top 10 Reasons to Establish an EAP
Self-Help Links
List of EAP Corporate Clients
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If you are a business owner, a manager, supervisor or human resources specialist, then you know what it is like to deal with a troubled employee or a tricky personnel issue. You also know how time-consuming and costly these situations can become.

EAP Goals for Employers
EAP Services to Employers
Supervisor Training
Management Tools

EAP Goals for Employers

A major goal of the EAP is to help you provide effective intervention while you:

  • Improve productivity
  • Decrease accidents
  • Prevent workplace violence
  • Promote workplace cooperation and morale
  • Decrease absenteeism
  • Decrease turnover
  • Promote health and wellness
  • Reduce health care costs
  • Decrease unemployment and worker's comp claims
  • Avoid litigation
  • Provide tools for managers to effectively supervise employees

EAP Services for Employers

The EAP is a valuable management tool, which helps supervisors learn how to identify troubled employees and intervene to help them get back to functioning effectively, as soon as possible. Through the EAP, Capital Region offers:

  • Annual supervisor training
  • Unlimited consultation for supervisors and managers regarding employees with job performance, attendance and conduct problems
  • Organizational consultation and training programs pertaining to matters such as workplace violence, sexual harassment, conflict resolution, and drug-free workplace
  • Quarterly utilization reports
  • Client satisfaction surveys
  • Ongoing promotional materials including brochures, wallet cards, magnets, posters, newsletter articles, payroll inserts, etc.

Supervisor Training

CRMC offers ongoing training for all supervisors, at no additional cost. Training programs address issues such as:

  • How to identify troubled or alcohol/drug abusing employees
  • How to conduct a corrective interview with troubled employees
  • How to effectively supervise such employees
  • How to refer them to the Employee Assistance Program
  • How to avoid getting entangled in the personal problems of employees
  • Other relevant topics

Management Tools

As an added benefit, EAP provides support materials at no charge.

  • Supervisors receive 'The Frontline Supervisor' monthly
  • Promotional materials (i.e., EAP posters, brochures, magnets, cards, payroll inserts, etc.) Samples are available upon request.
  • EAP newsletter articles
  • EAP Utilization reports
  • AP Contract