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About Your Program

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Your Rehabilitation Day
Meals
Laundry
Visiting Hours
Safety
Your Room
Quality Survey
Complaint Resolution
Ethics Committee
What to Bring
Payment

Your Rehabilitation Day

              6 a.m. Wake up and prepare for breakfast
  7-9 a.m. Breakfast/dressing
  9- Noon Morning therapy sessions
  Noon – 1p.m. Lunch
  1-4:30 p.m. Afternoon therapy sessions
  5-6 p.m. Dinner
  6-8 p.m. Open time, visitation
  8-10 p.m. Prepare for bed
  10 p.m. Bedtime

Monday-Sunday: You will spend a minimum of 3 hours per day for at least 5 days per week in therapy, including Saturday and Sunday depending on your date of admission. Therapies may be in 30, 45 or 60 minute sessions. An individual schedule will be available for you. Rest sessions will be provided at intervals during your day. Educational programs are presented on specified evenings and weekends. Special trips may be arranged and are often planned for leisure and therapeutic reasons.

Meals

eatRegular or special diets are followed. A dietitian counsels you regarding food preferences and provides instructions on special diets. Family members may bring food to you only with permission of the nursing staff or physician.

Dining Room

Dining facilities are provided to encourage you to eat together in a group setting. Eating is an activity of daily living; building this skill assures improved nutrition after discharge. The rehabilitation team monitors those who need assistance with eating. Should a patient require a feeding tube for nutrition, staff will assist safe and appropriate intake.

Laundry

A washer and dryer are available for patient use. Using these facilities with help from your therapists will maximize your independence when you return home.

Visiting Hours

  • 4 - 8:30 p.m. Monday-Friday
  • 11 a.m. - 8:30 p.m. Saturday-Sunday

Family/caregivers are not restricted to these hours and are encouraged to attend and participate whenever possible.

Safety

Alarm beds are used when indicated. Gait belts are used when ambulating.To assure your safety, all activities on the unit such as walking, bathroom use or showering, should be performed with nursing or therapist supervision. As you improve, you and your team will decide when you no longer need supervision and can be more independent on the unit.

Your RoomYour Room

The rehabilitation unit consists of private, semi-private rooms and one home-setting room. The unit adjoins the therapy areas, patient lounge and dining room. There is a central nursing station with a call-light system. Call lights are available at bedside and in bathrooms. Capital Region is a smoke-free facility and your cooperation is appreciated.

Quality Survey

We want to know your opinion of the services that you receive from us. Sometime during or after your care, you will have the opportunity to complete a Quality Survey to let us know if we have exceeded you expectations. We may also call you at home to ask your opinion of our services. If there are any staff that have been especially helpful to you, please take time to recognize them on the surveys. You may also fill out a survey on-line.

Complaint Resolution

If you DO have a concern or complaint, please report this immediately to you caregiver or ask to speak with the supervisor of the area. You have the right to a prompt response to you concern. We will make every attempt to resolve your concern. You may also fill out a survey on-line.

Ethics Committee

If you have any questions regarding any aspect of your rights as a patient or have concerns about the medical care given to you, you may access the Ethics Committee directly by calling the hospital operator and asking to be referred to a member of the committee. You also may access the committee by making a request to the Director of Rehabilitation Services.

What to Bring

If you have an advance directive or living will, please bring a copy for your medical chart.

Clothing

You will dress every morning in your own clothes and remain dressed until bedtime. Bring comfortable clothing for five days (what you would normally wear at home), including undergarments, comfortable shoes, socks, a sweater or jacket, pajamas and a robe. Some suggestions for clothing include: Women should consider wearing slacks rather than dresses for exercises for the therapy mats in order to maintain privacy. A cardigan sweater is helpful as room temperatures vary for each individual's comfort.

Personal Items to Bring:

  • Shaving equipment
  • Hair-care articles (hair dryer)
  • Makeup
  • Eyeglasses or contact lenses
  • Dentures, toothpaste & brush
  • Hearing aids & extra battery
  • Recreational items (reading material, headphones, etc.)

Remember to bring appropriate containers for storage of any of these items. Bring special medication containers you may have used for medication administration at home, i.e.; weekly medication planner. Bring all adaptive equipment you were using prior to admission; including walkers, canes or crutches. Do not bring valuables, jewelry, personal papers or wallets. The hospital is not responsible for loss of personal items.

Payment

In most cases, pre-admission certification is required. Capital Region Medical Center and physicians accept Medicare assignment. Please bring Medicare, Medicaid, and private insurance cards with you at time of admission. Your social worker or insurance clerk can assist you if questions arise.