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Financial information

We serve everyone who comes to the hospital in need of care. Here's a summary of our financial assistance policies:

What if I do not have health insurance?

You get a discount on your bill of 65 percent.

What if I cannot afford to pay what I owe the hospital?

You have several options:

Medicaid and other public programs

For inpatient services, we have a patient advocate on-site that can assist you in applying for these programs.

For outpatient services, we can give you information on who is eligible and how to apply. Just stop by our patient advocate office located by the cashier or call and make an appointment at 573.632.5131.

Financial assistance program

If you are not eligible for Medicaid, you may qualify for our financial assistance program. Your household income and the amount of your medical bills are taken into consideration in determining if you qualify. Our assistance is based on 200 percent of the federal poverty level.

Payment arrangements or interest-free loans

We have many options available to assist you in resolving your account(s). Just contact our office at 573.632.5029 to discuss your needs.

What do I need to get financial assistance?

You must complete a financial assistance application. You will have to supply information about your household income and expenses.

Can the hospital help me apply?


When will I know if I have been approved for financial assistance?

You will know within 14 days of receipt of your completed application. You will be sent bills during this time. We cannot approve an incomplete application.

Do I have to fill out an application for each of my accounts?

No. One application will cover all your active outstanding hospital accounts.

How long do I have to pay my outstanding medical bills?

We will look at each case individually. However, a monthly plan is possible. Contact us for more information.

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The patient accounts office is open Monday through Friday, 8 a.m. to 4:30 p.m. and can be reached at 573.632.5029.

For questions about your Capital Region Physicians bill, please call 573.632.5583.

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