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Patient safety

Patients, families and visitors of Capital Region Medical Center are essential members of the team to prevent harmful events from occurring. We strive to keep all of our guests safe, but we encourage everyone to practice certain behaviors to ensure the safety of everyone who walks through our doors.

Fall prevention

Capital Region makes every effort to ensure a safe, clean environment, but we advise visitors and patients to be aware of the surrounding environment, which could include wet floors, slick parking lots and automatic doors. If any unsafe conditions are observed, please notify staff right away. It is important to wear good fitting, slip-resistant footwear to the hospital, and we advise patients to follow their personalized fall prevention plan as designed by nursing staff. And, as always, ask for assistance when needed.

Infection prevention

In an effort to prevent the spread of infection, we encourage all patients to follow physician orders to perform the pre-surgical shower as directed, complete the full regimen of antibiotics prescribed and to keep all follow-up appointments. Unless unavoidable, we ask that anyone who is sick refrain from coming to the hospital as a visitor. And please remember to wash hands frequently.

Medication safety

To ensure the proper medication safety, we encourage patients to bring a current list of medications with them to their hospital or clinic visit, to ask questions before accepting a medication they don't recognize and to take prescribed medication as directed.

Fire protection

Fire drills are performed periodically as part of the hospital's emergency preparedness plan. Please do not be alarmed if a drill takes place while you are in the hospital; patients do not participate in these drills.


Healthcare beds are higher and narrower than most beds. Bedside rails are for your protection. Please cooperate by leaving the rails in position. The nurse will show you how to properly operate your bed, and do not hesitate to ask if you have any questions.

Personal attire

Capital Region will supply most of the items you need during your stay, however, you may wish to bring a few personal items to make your visit more comfortable. You may bring pajamas or a nightgown, a robe, and slippers.

Smoking policy

Capital Region Medical Center is a tobacco-free facility in order to promote a healthier environment for our patients, visitors and staff. The use of all tobacco products (cigarettes, cigars, pipes and smokeless tobacco) is prohibited in all areas of the facility, including the parking lot. This policy is implemented at all of CRMC as well as University of Missouri Health Care facilities.

Ask questions if you don't understand something or have concerns about your care or the care of a family member.