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Visiting hours

Visitor Restrictions due to COVID-19 Precautions

Visitor Restrictions - Update

Beginning Thursday, October 8, Capital Region will adjust visitor restrictions. One visitor per hospitalization will be designated and allowed to visit patient staying in the hospital. One visitor will be allowed to accompany patients to their clinic visits as well as for outpatient procedures and surgeries.


Anyone entering a Capital Region Medical Center facility will be required to wear a mask or face covering, this includes both visitors and patients. Exceptions to this rule include children seeking care who are under age 2, and individuals with a pre-existing condition that makes it difficult to breathe. Visitors must also wash your hands when entering and exiting a patient's room. Visitors are encouraged to stay six feet away from the patient

Visitors MUST provide their own mask or face covering.

We are only allowing hospital patient visitors for those receiving non-COVID-19 related care in the following areas:


  • Patients in the hospital will designate one visitor per hospitalization for their stay during visiting hours.
  • Inpatient visitation hours are from 7 – 10 am and 4-7 pm
  • Visitors coming to see patients staying in the hospital (inpatient) must enter through the hospital/emergency entrance located on the East side of the building near the entrance off HWY 54 (Link to Map)
  • Inpatient pediatric patients may have two parents/guardians present

End-of-life care: Exceptions may be granted for end of life situations

Labor & Delivery: One support person.

Surgical and Procedural Areas: One support person, for the duration of the surgery/procedure. Visitors are asked to maintain physical distancing practices as much as possible. Patients and visitors coming for outpatient procedure, test or surgery should enter through the physicians office building entrance located on the north part of the campus facing East off Madison Street.

Emergency Departments and Urgent Cares: Patients will be allowed one visitor.

Clinics: One support person may accompany patients to their visit. Visitors are asked to maintain physical distancing practices as much as possible.

Goldschmidt Cancer Center (and imaging services at Southwest Campus): Visitors who would like to accompany a Goldschmidt patient to their appointments should speak to the patient’s provider to determine if a visitor would be beneficial to the appointment/treatment. Visitors will not be allowed in the infusion center or radiation therapy center. Visitation is restricted for imaging patients coming through the Goldschmidt Cancer Center unless there is an extenuating circumstance where the patient requires special assistance.

Special circumstances: Visitors will be allowed for patients with special needs (development delays, inability to speak for themselves, times when medical decision making is needed outside of normal visiting hours, or life-altering news occurring outside of normal hours).

Visitors will NOT be allowed in the Intensive Care Unit (ICU), COVID-19 Unit (3-South) and COVID-19 Unit (3-West)

  • Visitors will be screened for COVID-19 symptoms at entry.
  • No visitor will be allowed into our facilities who shows symptoms of suspected COVID-19.
  • Visitors are asked to limit your movement within the hospital to only your patient’s room, public restrooms and the cafeteria.
  • Please use good hand hygiene during your visit.
  • Please do not enter the hospital if you are ill.

Please note: No one under the age of 18, with the exception of those seeking medical care, will be allowed access.

Learn more about COVID-19 and how you can protect yourself and your family.